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What is a consumer?


The  Australian Consumer Law will introduce new definitions of a ‘consumer’.  These definitions are inconsistent, with no single definition of ‘consumer’ and not reflective of usual conceptions of ‘true’ consumers .   Some parts of the Act – for example, provisions about consumer guarantees and rules against unsolicited consumer contracts – can apply to business-to-business transactions as well as to non-business consumers in some circumstances.   Those provisions benefit anyone (including a corporation) that acquires goods or services of a kind ordinarily acquired for personal, domestic or household use or consumption. For some purposes, a ‘consumer’ is anyone who acquires goods or services for a price up to $40,000.

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